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| Guarantee of craftsmanship |
Our goal is to provide high-quality, attractive organizers and bookbinding at a reasonable price. We guarantee a full refund, credit or replacement of clearly defective merchandise. Please remember leather is a natural material made of animal hide. Just as no two animals are exactly alike no two pieces of leather are identical. These natural characteristics are not defects and are considered marks of distinction in full-grain leather. Items must be returned within 30 days of receipt. Please contact us for authorization. The customer will assume shipping expenses for all returns. Items customized with a name imprint, personal notes, etc are not refundable unless we have clearly made an error or defect. Even though we require new, unmarked books for binding, it is not possible for us to guarantee the original factory binding on any book. We reserve the right to refuse any books or literature deemed unacceptable by us and return shipping will be charged to the sender.
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